Testing the Hypothesis, Part 2

Assignment 9A - Testing the Hypothesis, Part 2

Interview #1

This student is taking one class online and working. She said that it was mostly her job that affects eating hours, as she has to be at a certain place at a certain time. Because of this restriction, she only really eats at places with no wait time, and where you pay before.

Interview #2

This student is Sophomore and just moved off campus. Wait time bothers her depending if she in a hurry, like last weekend she was in Orlando and got impatient with the check because just wanted to go home because she been there all day. She doesn’t go to certain breakfast places to save time, e.g. peach valley, metro, because the wait time is so long, so she ends up going to Mi Apa, where you can walk in and get food immediately, and can pay before or after. She also cooks at home a lot, to be healthier, and to save money, not to do with wait time really.

Interview #3

This student is a Freshman that lives on campus. He mostly eats chick-fil-a and gator dining. When he goes to restaurants, it is usually for dinner, and he does get frustrated for wait times for the check. He will avoid certain restaurants on Sunday and Saturday morning, they will drive around to look for a place that looks less packed so he knows the wait time is shorter.

Interview #4

Sophomore, eats at restaurants on the weekends, breakfast and dinner. Eats on campus during the week. Never really gets frustrated at wait times, worked in a restaurant so feel bad for servers. Since worked with them, saw how hard work and some customers really difficult so don’t want to be like those people. On weekends not really pushed for time, so not frustrated with wait time. If there was an app, would help? Take stress off people that work there/.

Interview #5

This is a last year college student at UF. She just off campus but has no method of transportation. Therefore, for food she either gets delivery or walks to publix. She sometimes goes to restaurants but not much unless she is with people with transportation. She would normally go Chipotle or Zoe’s, places where she can order herself.

Summary:

Who:

I found students that should have the need but for some reasons do not eat at restaurants or selectively choose restaurants. Interviewee #1 said that she simply does not go to eat at restaurants because she does not have time due to work.

Interviewee #2 said that she chooses certain restaurants with shorter wait times or pay before. So she does not have the unmet need due to selecting certain places. However, she does not cook at home to avoid wait times but more to save money and be healthier.

Interviewee #3 avoids the unmet need as he mostly eats on campus during the week so does not have to deal with wait time for checks. He also avoids the unmet need on busy days by searching for places that are less crowded.

Interviewee #4 has worked as a server and so does not get frustrated at servers, therefore, there is a small customer base that might feel the same as her, where they just do not get frustrated at waiting.

Interviewee #5 has no transportation and only goes to places with no wait time, therefore, she is a student at UF, but does not have an unmet need.

What:

The unmet need differs from choosing restaurants or eating at home based on healthiness. The wait time to sit down before is also different from the wait time for the check.

Why:

Feel like the need is met through going to restaurants where you can pay first, or eating on campus most of the time. Or just don’t mind wait times as have no where to be.

Inside the Boundary	Outside the Boundary
Who is in: -       Students with classes -       Students with extra curricular activities -       Students who work and only get an hour for lunch -       Students who dislike waiting for checks -       Restaurants with no solution to wait times	Who is Not: -       People that are satisfied going to pay before you eat places -       Students who selectively choose restaurants -       Students that only have online classes as they have nowhere to be so not as concerned about wait time -       Freshmen who only eat on campus -       Students that cook meals at home -       Students that get food delivered -       Students with no transportation that only live close to pay before you eat or get deliveries -       Businesses that have solutions they feel are satisfactory e.g. tablets -       Students who have worked as servers
What the Need is: -       Eliminating wait time for checks and payment	What the Need is not: -       To eliminate wait time to get the food
Why the Need Exists: -       Due to busy everyday schedules -       Impatient people who do not want to wait	Alternative Explanations: -       Avoiding restaurants due to time constraints -       Avoiding restaurants due to saving money